Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from our site.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Entercise (the “Site”). Our official Tax Registration Number is 445-253-975.

1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, referring websites, and how you interact with the Site. We refer to this as “Device Information.”

Additionally, when you purchase sports equipment or attempt to make a purchase through the Site, we collect necessary information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information to fulfill any orders placed through the Site. Because we specialize in fitness machines, this includes:

  • Order Fulfillment: Processing your payments, arranging the shipping of heavy equipment, and scheduling installations.
  • Customer Support: Providing you with maintenance updates, handling warranty claims, and responding to your inquiries.
  • Communication & Safety: Sending invoices, order confirmations, screening orders for potential risk or fraud, and communicating directly with you.
  • Marketing: When in line with the preferences you have shared with us, providing you with information or advertising relating to our products.

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (e.g., generating analytics about how customers browse the Site, and assessing our marketing campaigns).

3. INFORMATION PROTECTION & PAYMENT SECURITY
Safeguarding your data is our top priority. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any unauthorized third parties. We use secure, encrypted gateways (PCI-DSS compliant) to process all online transactions safely.

4. SHARING YOUR PERSONAL INFORMATION
We only share your Personal Information with trusted third parties to help us fulfill your order and improve our services:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or to protect our rights.

5. BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

6. DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States, to fulfill contracts we might have with you.

8. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. MINORS
The Site is not intended for individuals under the age of 18.

11. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

  • Email: info@entercise.com
  • Hotline: 16293
  • Headquarters: 11 Ibrahim Othman St., Mohandessin, Giza, Egypt.